CRM systems are designed to manage a company’s interactions with current and potential customers. They help businesses improve relationships, streamline processes, and enhance customer satisfaction.
Features
Contact Management: Store and manage customer information and interactions.
Sales Management: Track leads, opportunities, and sales performance.
Marketing Automation: Plan, execute, and analyse marketing campaigns.
Customer Support: Manage support tickets and customer inquiries.
Analytics and Reporting: Generate reports on customer data and sales metrics.